Senior Manager- Content Moderation & Solutioning (10-13 yrs)

12 - 18 Years

Job Description

An exciting opportunity for a professional who understands & can relate to brands and their social presence while monitoring & moderating social channels with hands on experience in Solutioning, Presales, managing content & delivery management. Our esteemed client is looking for a dynamic professional with total experience of 10- 16 yrs hands on experience in content, creating presales solutions with experience in working in customer facing & client handling role. You will utilize your experience in Content moderation team, reviewing content & managing the brands social presence. If this sounds exciting, apply with us!


A leading, global firm providing creative and strategic analytics, IT and consulting solutions for the entire enterprise value chain.

  • Reviewing and managing the good content along with the team that could be relevant to the brand, while identifying and mitigating every situation that could threaten the brands social media presence and reputation.
  • Conducting extensive research to build the clients social audience profile database and identify audience that matter to the brand.
  • Analyzing trends and generate reports of clients social activities and engagement
  • Reviewing large content and developing solution and delivering them involving process, people and technology (automation)
  • Working on commercial model in various types of content review and moderation at scale and while staying Up to date on technology solution, trend and possibility in this field toward productivity and quality improvement
  • Understanding about industry trend and concerns of media, social and hi-tech industry players for appropriateness of content for their consumers.

  • 10+ years of experience in Content moderation on Social media, Solutioning, Presales, Commercial modeling, Delivery management, Client management in Customer facing role in a Consulting/IT/ITES firm in a global set up.
  • Masters degree in Marketing, Communications, PR from Premier institute with understanding about industry trend and concerns of media, social and hi-tech industry players for appropriateness of content for their consumers
  • Past experience, with large content review, social, PI, customer negotiation would be plus.
  • Well versed about social media channels with ability to analyze and interpret large volume of content, build valuable inferences and make informed decisions
  • Hands on experience in Ms Office & Google tools like docs,calender & apps
  • Staying up to date with the industry trends and relevant experience in client and customer facing role.
  • Excellent written and verbal communication skills.


  • An opportunity to define, lead and coordinate the operations/function of the company.
  • A channeling & high visibility role wherein you get a chance to utilize your knowledge expertise in your domain and hone your leadership skills.


If you think this role will add value to your career, kindly write me an email along with your updated CV on for a confidential discussion on the role.

Crescendo Global is an ISO 9001:2015 certified, equal opportunity Leadership Hiring consulting firm. Crescendo Global consultants value diversity in the talent they identify for its Global and Fortune 500 clients. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Salary: INR 30,00,000 - 35,00,000 P.A.

Industry:IT-Software / Software Services

Functional Area:Journalism, Editing, Content

Role Category:Content Development

Role:Business Content Developer

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Crescendo Global Services

Client of Crescendo Global
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Recruiter Name:raghav choudhary

Contact Company:Crescendo Global Services

Jobs at Crescendo



Raghav Choudhary
Managing Director – India

Raghav is responsible for leading Crescendo Global, a strategic part of Crescendo Group International. Crescendo Global consultants across Mumbai and Gurgaon offices provide strategic support to their clients who are largely Fortune 500 firms looking for specialist talent in Niche domains across India.

© 2018 Crescendo Group International | All Rights Reserved. Crescendo Group International is an equal opportunity and affirmative action employer Disability/Veteran